Terms & Conditions


Access to and use of this website and the products and services available through this website are subject to the following terms, conditions and notices. By using the Services you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

1. SHIPPING
Once you have made a purchase you are given the price of the shipping cost depending on the price of your item and your destination. By purchasing the item, This means you are accepting the shipping cost to dispatch your item/items. Once your item has been shipped we will send you a tracking number for your products. As soon as they leave our warehouse it is down to you to track your items as we have equip you with the necessary details. Once your item have been posted it is no longer our responsibility due to the amount of customers we will not be able to track down every package this is why we give you your tracking number. Within the UK Standard International Tracked Delivery Takes up to 3-10 Working days for delivery.

Countries outside the UK can take up to 7-16 working days depending on your destination. European Countries tend to be quicker than countries such as Australia may take a bit longer.

 

2. USE OF OUR IMAGE
None of our images online are to be used

3. CUSTOMER PRIVACY
Here at Tiharose Boutique we take our customers privacy seriously. Tiharose Boutique is completely committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to you.

Consent
Your Consent is important to us too. Therefore we will never sell your name, address, e-mail address, credit card information or any other personal information to any third party without your consent.

Communication & Marketing
If you have made a purchase from our store (thank you!) we may occasionally update you on our latest products, news and special offers via e-mail if you opt-in to receive email marketing communications from us. You can opt-out at any time.

Website Statistics
We may record statistics about the number of visitors to this Website or number of purchases made for improvement purposes. This is to help it improve the services to our customers and ultimately provide the most appropriate products.

Protecting your security
We may use personal information provided by you in order to fulfill necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.

Third party websites
Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies.

Tiharose Boutique is committed to protecting your privacy. All personal information collected through this website will be held securely in accordance with the UK’s Data Protection Act 1998. for any further queries or comments please contact us using our contact form.

4. PRE-ORDER

If an item is marked Pre-order, this means that the item is not 'LIVE' in our warehouse. We are waiting for it to arrive from the manufacturer. By purchasing a pre-ordered item means it will take just a bit longer to arrive. 

Pre-ordered items can take upto 2-5 weeks to deliver. On averge it takes 2 weeks to arrive to america for example. Please take this into consideration before purchasing you items as we DO NOT ACCEPT REFUNDS OR EXCHANGE on on pre-ordered items, please be aware of this before you purchase any pre-ordered items.

5.CONTACTING US
We are always happy to hear from our new and existing customer. All customers are welcome to get in contact with us no matter what. Please not that all our staff at Tiharose Boutique are here to help so any abuse will be taken seriously. If for any reason you have question no matter how big or small please don't hesitate to get in contact with us.

Contact us via Email: Tiharoseb@hotmail.co.uk

63 Woolridge Way
Loddiges Road
London
United Kingdom
E9 6PR


6. PROHIBITIONS
You must not misuse this website. You will not: commit or encourage a criminal offence; transmit or distribute a virus or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. TIHAROSE BOUTIQUE will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

7.RETURN POLICY
We acceot refunds on items, Hower we do not accept returns on any lingeries or swimwears bougt online. We also do not accept rufunds on and accesorries bought online. Please note pre-ordered items cannot be refunded.

Exceptions

Swimwear and Lingerie are final sale and cannot be returned for refund or store credit.

Sale Items

Sale items may be returned for store credit. There are no refunds on sale items.

Defective Merchandise

All items are fully inspected and shipped in pristine condition. However, should you receive a defective item please notify us within two days of receipt to be eligible for a return.


If you do wish to exchange your product e.g size please email us.

If we have sent out a product to you that is faulty let us know within 7 days of RECIEVING if you do want a refund. Items that have not been Damaged by us cannot be refunded.

Please be sure to order the correct size to prevent any refunds wanting to be made. http://tiharoseboutique.mysupadupa.com/pages/size-chart

8.PROVIDING WRONG DETAILS
We will not be held accountable for any incorrect information given to us. It is your responsibility to ensure the information given to us is correct. If you have provided us with the wrong shipping address we will NOT issue a refund or send out another item to you as this dilemma is down to you not the fault of our company. To ensure this does not happen please read everything sent to us and make sure it is correct. If you have made a mistake email us within 48 hours. Mistakes can only be changed once items are still in our warehouse. Once items have been dispatched we can no longer change them.


9. DISPATCHED ITEM
Any dispatched item will no longer be our responsibility once items reach the postal department and you have received your Tracking number it is out of our hand.


10. ENTIRE AGREEMENT
Once you have made a purchase on our website, you are agreeing to all the terms and condition listed within the Tiharose Boutique Website. All terms within the website have seen approved and signed by the Director of Tiharose Boutique.


11. CHILDREN'S POLICY
In accordance with the Children's online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under 13, please have your parents enter their information when personal information is required.

 

12. FREE ACCESSORY WITH ORDERS OVER £70
Please note that this only applies to customers who have spent £70 or more on any item online. The total of the £70 does not include the shipping cost. Customers who do not enter the code (ACCESSORY14) will not receive the free gift. Once you have made the purchase and received the confirmation email you will not be able to use the code for those item.

 

Thank You